Join our Business Management Program, Level up your career in Project Management, Business Analysis, Pre-Sales and Sales - IBMP
Careerpedia's Integrated Business Management Program is a comprehensive 10-month journey designed to equip professionals with the critical skills and knowledge necessary to thrive in today's competitive business landscape. This program covers key areas such as project management, business analysis, presales, and sales, providing a holistic approach to business management.
Our program emphasizes hands-on experience, ensuring participants can apply their knowledge in practical scenarios. You'll work on real-time projects that simulate actual business environments, providing you with the confidence and competence to handle real-world challenges.
Master Business Management with training in PM, BA, Pre-Sales, and Sales—all in one program!
Gain hands-on experience with industry-leading tools like Jira, Lemlist, and more.
Engage in 90+ practical, project-based assignments and quizzes simulating real business challenges.
Develop hands-on expertise by working on real-world projects from inception to completion.
Participate in live sessions with program mentors and industry leaders who are dedicated to your success.
Access pre-recorded sessions for self-paced learning that fits your schedule.
Enjoy 24/7 availability of mentors to address any doubts or queries.
Earn prestigious certifications, including IIBA and PSM-I, to showcase your skills and enhance your career prospects.
Careerpedia's curriculum is a dynamic guide, merging modern knowledge, practical tools, and key connections for transformative learning.
Introduction to Project Management and Importance of PM
Project Management Framework and Standards (PMBOK, PRINCE2)
Project Life Cycle (Initiation, Planning, Execution, Monitoring and Controlling, Closing)
Role and Responsibilities of a Project Manager
Skills and Competencies Required for Project Managers
Developing Project Charters
Identifying Project Stakeholders
Defining Project Objectives and Scope
Feasibility Studies and Business Case Development
Project Scope Management
Work Breakdown Structure (WBS)
Project Schedule Management (Gantt Charts, Network Diagrams)
Resource Management and Allocation
Budgeting and Cost Management
Quality Management Planning
Communication Planning
Procurement Planning
Understanding Change Management in Projects
Change Control Processes and Tools
Identifying and Analyzing Risks
Risk Response Planning (Mitigation, Avoidance, Transfer, Acceptance)
Risk Monitoring and Control
Directing and Managing Project Work
Managing Project Teams and Stakeholder Engagement
Implementing Quality Assurance Processes
Managing Project Communications
Procuring Resources and Services
Monitoring Project Performance (KPIs, Metrics)
Earned Value Management (EVM)
Managing Project Changes and Revisions
Ensuring Quality Control
Handling Issues and Conflicts
Closing Project Phases or Contracts
Deliverable Handover
Conducting Post-Project Reviews (Lessons Learned)
Documenting Project Closure
Introduction to Agile Project Management
Differences between Agile and Traditional Project Management
Agile Project Life Cycle
Agile Roles and Responsibilities (Scrum Master, Product Owner, Development Team)
Understanding the Agile Manifesto
The Twelve Principles of Agile Software Development
Applying Agile Values and Principles in Projects
Benefits and Challenges of Agile
Scrum Framework (Roles, Events, Artifacts)
Scrum Framework (Roles, Events, Artifacts)
Kanban Methodology (Principles, Practices)
Lean Project Management
Extreme Programming (XP)
Scaling Agile (SAFe, LeSS)
Project Management Software (Google Work Space)
Agile Tools (JIRA, Confluence)
Collaboration Tools (Microsoft Teams)
Risk Management Tools
Reporting and Dashboard Tools
Introduction to Business Analysis
Definition and Role of a Business Analyst
Importance of business analysis in organizations
Stakeholder analysis and engagement
Business analysis governance
Planning and monitoring business analysis activities
Requirements management and communication
Techniques for eliciting requirements (interviews, workshops, surveys, etc.)
Collaboration and communication techniques
Documentation and validation of requirements
Traceability and maintenance of requirements
Prioritization and approval of requirements
Managing changes to requirements
Business needs assessment
SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
Business case development
Feasibility studies
Specifying and modeling requirements
Verifying and validating requirements
Solution evaluation and selection
Requirements architecture
Assessing solution performance
Identifying opportunities for improvement
Supporting the implementation of changes
Process mapping and modeling techniques (BPMN, flowcharts, etc.)
Analyzing and improving business processes
Value stream mapping
Software tools (e.g., JIRA, Trello, Microsoft Visio, etc.)
Techniques such as SWOT, PESTLE, MOST, and Root Cause Analysis
Agile and Scrum methodologies
Communication and negotiation skills
Critical thinking and problem-solving
Leadership and teamwork
Conflict resolution
The Presales Lifecycle
Key Pre Sales Activities
Technical vs. Non-Technical Presales
In-depth Product Knowledge
Industry-Specific Insights
Competitive Analysis and Market Trends
Effective Communication Techniques
Building and Delivering Engaging Presentations
Storytelling in Presales
Understanding Customer Needs and Pain Points
Solution Mapping and Value Proposition
Building Trusted Advisor Relationships
Technical Environment Setup
Conducting Successful Demos and Proof of Concepts
Writing Technical Proposals and RFP Responses
Tools and Technologies for Presales
Presales Training and Onboarding Programs
Content Creation and Management for Pre Sales Teams
Onboarding and Training New Customers
Ongoing Technical Support and Relationship Management
Upselling and Cross-Selling Technical Solutions
Key Performance Indicators (KPIs) for Presales
Definition and Importance of sales
Differences between Sales and Presales
Sales Processes and Methodologies
Understanding the Sales Funnel and Pipeline Management
Prospecting and Lead Generation Techniques
Sales Forecasting and Planning
Introduction to CRM Systems
Managing Customer Data and Interactions
CRM Strategies for Sales Effectiveness
Strategies for Effective Negotiation
Overcoming Objections
Closing Strategies and Techniques
Tools and Technologies for Sales Enablement
Sales Training and Onboarding Programs
Content Creation and Management for Sales Teams
Onboarding and Training New Customers
Ongoing Customer Support and Relationship Management
Upselling and Cross-Selling Strategies
Key Performance Indicators (KPIs)
Regular Performance Reviews and Feedback
Understanding Contracts and Legal Terms
Ethical Selling Practices
Compliance and Regulatory Requirements
Emotional Intelligence in Sales
Begin your journey by filling out the online registration form with your basic details.
Book your seat with us through our comprehensive screening process.
Finalize your seat in the program by successfully completing the IQ assessment.
From enrolment to placement, our streamlined process ensures a smooth journey toward your academic and career goals
Students will be given a brief outlook of their respective courses. In this particular session students will get to know what kind of software's they are going to use, How training sessions are going to be conducted, How they are going to evaluate themselves going further.
Orienting new students to the organization. It encompasses all activities and procedures that help new students become more productive Here students will be given access to the necessary tools, software's, resources required for the training, Students will engage with their respective mentors.
Mentors will observe the students during class activities, discussions, understanding and active participation in the tasks. Mentors will help in achieving academic success also shares continuous feedback.
The test will be conducted weekly once on their respective courses, it can help students to identify their strengths and weaknesses so they can focus on areas that need improvement.
Communication Club will be taken daily for the students. Students will receive their respective score and suggestions.
Mock Interviews will be taken on every Friday. It helps you to develop interview strategies, enhance your communication skills, and ease the nerves that many experiences before an actual job interview.
After completing the 70% of course. Mentors will assist the students on profile building like, Portfolio, Resume and LinkedIn profile.
After completion of profile building, the job portal access will be give to students. It simplify the job search process, The job assistance will be up to one year.
Careerpedia certifications offer global recognition and access.
Enroll for collaboration and networking opportunities at Careerpedia
Connect with professionals, instructors, and peers at Careerpedia.
Careerpedia's curriculum is a dynamic roadmap, merging cutting-edge knowledge, practical tools, and valuable connections to guide students on transformative learning journeys
Introduction to Project Management and Importance of PM
Project Management Framework and Standards (PMBOK, PRINCE2)
Project Life Cycle (Initiation, Planning, Execution, Monitoring and Controlling, Closing)
Role and Responsibilities of a Project Manager
Skills and Competencies Required for Project Managers
Developing Project Charters
Identifying Project Stakeholders
Defining Project Objectives and Scope
Feasibility Studies and Business Case Development
Project Scope Management
Work Breakdown Structure (WBS)
Project Schedule Management (Gantt Charts, Network Diagrams)
Resource Management and Allocation
Budgeting and Cost Management
Quality Management Planning
Communication Planning
Procurement Planning
Understanding Change Management in Projects
Change Control Processes and Tools
Identifying and Analyzing Risks
Risk Response Planning (Mitigation, Avoidance, Transfer, Acceptance)
Risk Monitoring and Control
Directing and Managing Project Work
Managing Project Teams and Stakeholder Engagement
Implementing Quality Assurance Processes
Managing Project Communications
Procuring Resources and Services
Monitoring Project Performance (KPIs, Metrics)
Earned Value Management (EVM)
Managing Project Changes and Revisions
Ensuring Quality Control
Handling Issues and Conflicts
Closing Project Phases or Contracts
Deliverable Handover
Conducting Post-Project Reviews (Lessons Learned)
Documenting Project Closure
Introduction to Agile Project Management
Differences between Agile and Traditional Project Management
Agile Project Life Cycle
Agile Roles and Responsibilities (Scrum Master, Product Owner, Development Team)
Understanding the Agile Manifesto
The Twelve Principles of Agile Software Development
Applying Agile Values and Principles in Projects
Benefits and Challenges of Agile
Scrum Framework (Roles, Events, Artifacts)
Scrum Framework (Roles, Events, Artifacts)
Kanban Methodology (Principles, Practices)
Lean Project Management
Extreme Programming (XP)
Scaling Agile (SAFe, LeSS)
Project Management Software (Google Work Space)
Agile Tools (JIRA, Confluence)
Collaboration Tools (Microsoft Teams)
Risk Management Tools
Reporting and Dashboard Tools
Introduction to Business Analysis
Definition and Role of a Business Analyst
Importance of business analysis in organizations
Stakeholder analysis and engagement
Business analysis governance
Planning and monitoring business analysis activities
Requirements management and communication
Techniques for eliciting requirements (interviews, workshops, surveys, etc.)
Collaboration and communication techniques
Documentation and validation of requirements
Traceability and maintenance of requirements
Prioritization and approval of requirements
Managing changes to requirements
Business needs assessment
SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
Business case development
Feasibility studies
Specifying and modeling requirements
Verifying and validating requirements
Solution evaluation and selection
Requirements architecture
Assessing solution performance
Identifying opportunities for improvement
Supporting the implementation of changes
Process mapping and modeling techniques (BPMN, flowcharts, etc.)
Analyzing and improving business processes
Value stream mapping
Software tools (e.g., JIRA, Trello, Microsoft Visio, etc.)
Techniques such as SWOT, PESTLE, MOST, and Root Cause Analysis
Agile and Scrum methodologies
Communication and negotiation skills
Critical thinking and problem-solving
Leadership and teamwork
Conflict resolution
The Presales Lifecycle
Key Pre Sales Activities
Technical vs. Non-Technical Presales
In-depth Product Knowledge
Industry-Specific Insights
Competitive Analysis and Market Trends
Effective Communication Techniques
Building and Delivering Engaging Presentations
Storytelling in Presales
Understanding Customer Needs and Pain Points
Solution Mapping and Value Proposition
Building Trusted Advisor Relationships
Technical Environment Setup
Conducting Successful Demos and Proof of Concepts
Writing Technical Proposals and RFP Responses
Tools and Technologies for Presales
Presales Training and Onboarding Programs
Content Creation and Management for Pre Sales Teams
Onboarding and Training New Customers
Ongoing Technical Support and Relationship Management
Upselling and Cross-Selling Technical Solutions
Key Performance Indicators (KPIs) for Presales
Definition and Importance of sales
Differences between Sales and Presales
Sales Processes and Methodologies
Understanding the Sales Funnel and Pipeline Management
Prospecting and Lead Generation Techniques
Sales Forecasting and Planning
Introduction to CRM Systems
Managing Customer Data and Interactions
CRM Strategies for Sales Effectiveness
Strategies for Effective Negotiation
Overcoming Objections
Closing Strategies and Techniques
Tools and Technologies for Sales Enablement
Sales Training and Onboarding Programs
Content Creation and Management for Sales Teams
Onboarding and Training New Customers
Ongoing Customer Support and Relationship Management
Upselling and Cross-Selling Strategies
Key Performance Indicators (KPIs)
Regular Performance Reviews and Feedback
Understanding Contracts and Legal Terms
Ethical Selling Practices
Compliance and Regulatory Requirements
Emotional Intelligence in Sales
Introduction to Project Management and Importance of PM
Project Management Framework and Standards (PMBOK, PRINCE2)
Project Life Cycle (Initiation, Planning, Execution, Monitoring and Controlling, Closing)
Role and Responsibilities of a Project Manager
Skills and Competencies Required for Project Managers
Developing Project Charters
Identifying Project Stakeholders
Defining Project Objectives and Scope
Feasibility Studies and Business Case Development
Project Scope Management
Work Breakdown Structure (WBS)
Project Schedule Management (Gantt Charts, Network Diagrams)
Resource Management and Allocation
Budgeting and Cost Management
Quality Management Planning
Communication Planning
Procurement Planning
Understanding Change Management in Projects
Change Control Processes and Tools
Identifying and Analyzing Risks
Risk Response Planning (Mitigation, Avoidance, Transfer, Acceptance)
Risk Monitoring and Control
Directing and Managing Project Work
Managing Project Teams and Stakeholder Engagement
Implementing Quality Assurance Processes
Managing Project Communications
Procuring Resources and Services
Monitoring Project Performance (KPIs, Metrics)
Earned Value Management (EVM)
Managing Project Changes and Revisions
Ensuring Quality Control
Handling Issues and Conflicts
Closing Project Phases or Contracts
Deliverable Handover
Conducting Post-Project Reviews (Lessons Learned)
Documenting Project Closure
Introduction to Agile Project Management
Differences between Agile and Traditional Project Management
Agile Project Life Cycle
Agile Roles and Responsibilities (Scrum Master, Product Owner, Development Team)
Understanding the Agile Manifesto
The Twelve Principles of Agile Software Development
Applying Agile Values and Principles in Projects
Benefits and Challenges of Agile
Scrum Framework (Roles, Events, Artifacts)
Scrum Framework (Roles, Events, Artifacts)
Kanban Methodology (Principles, Practices)
Lean Project Management
Extreme Programming (XP)
Scaling Agile (SAFe, LeSS)
Project Management Software (Google Work Space)
Agile Tools (JIRA, Confluence)
Collaboration Tools (Microsoft Teams)
Risk Management Tools
Reporting and Dashboard Tools
Introduction to Project Management and Importance of PM
Project Management Framework and Standards (PMBOK, PRINCE2)
Project Life Cycle (Initiation, Planning, Execution, Monitoring and Controlling, Closing)
Role and Responsibilities of a Project Manager
Skills and Competencies Required for Project Managers
Developing Project Charters
Identifying Project Stakeholders
Defining Project Objectives and Scope
Feasibility Studies and Business Case Development
Project Scope Management
Work Breakdown Structure (WBS)
Project Schedule Management (Gantt Charts, Network Diagrams)
Resource Management and Allocation
Budgeting and Cost Management
Quality Management Planning
Communication Planning
Procurement Planning
Understanding Change Management in Projects
Change Control Processes and Tools
Identifying and Analyzing Risks
Risk Response Planning (Mitigation, Avoidance, Transfer, Acceptance)
Risk Monitoring and Control
Directing and Managing Project Work
Managing Project Teams and Stakeholder Engagement
Implementing Quality Assurance Processes
Managing Project Communications
Procuring Resources and Services
Monitoring Project Performance (KPIs, Metrics)
Earned Value Management (EVM)
Managing Project Changes and Revisions
Ensuring Quality Control
Handling Issues and Conflicts
Closing Project Phases or Contracts
Deliverable Handover
Conducting Post-Project Reviews (Lessons Learned)
Documenting Project Closure
Introduction to Agile Project Management
Differences between Agile and Traditional Project Management
Agile Project Life Cycle
Agile Roles and Responsibilities (Scrum Master, Product Owner, Development Team)
Understanding the Agile Manifesto
The Twelve Principles of Agile Software Development
Applying Agile Values and Principles in Projects
Benefits and Challenges of Agile
Scrum Framework (Roles, Events, Artifacts)
Scrum Framework (Roles, Events, Artifacts)
Kanban Methodology (Principles, Practices)
Lean Project Management
Extreme Programming (XP)
Scaling Agile (SAFe, LeSS)
Project Management Software (Google Work Space)
Agile Tools (JIRA, Confluence)
Collaboration Tools (Microsoft Teams)
Risk Management Tools
Reporting and Dashboard Tools
Introduction to Business Analysis
Definition and Role of a Business Analyst
Importance of business analysis in organizations
Stakeholder analysis and engagement
Business analysis governance
Planning and monitoring business analysis activities
Requirements management and communication
Techniques for eliciting requirements (interviews, workshops, surveys, etc.)
Collaboration and communication techniques
Documentation and validation of requirements
Traceability and maintenance of requirements
Prioritization and approval of requirements
Managing changes to requirements
Business needs assessment
SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
Business case development
Feasibility studies
Specifying and modeling requirements
Verifying and validating requirements
Solution evaluation and selection
Requirements architecture
Assessing solution performance
Identifying opportunities for improvement
Supporting the implementation of changes
Process mapping and modeling techniques (BPMN, flowcharts, etc.)
Analyzing and improving business processes
Value stream mapping
Software tools (e.g., JIRA, Trello, Microsoft Visio, etc.)
Techniques such as SWOT, PESTLE, MOST, and Root Cause Analysis
Agile and Scrum methodologies
Communication and negotiation skills
Critical thinking and problem-solving
Leadership and teamwork
Conflict resolution
The Presales Lifecycle
Key Pre Sales Activities
Technical vs. Non-Technical Presales
In-depth Product Knowledge
Industry-Specific Insights
Competitive Analysis and Market Trends
Effective Communication Techniques
Building and Delivering Engaging Presentations
Storytelling in Presales
Understanding Customer Needs and Pain Points
Solution Mapping and Value Proposition
Building Trusted Advisor Relationships
Technical Environment Setup
Conducting Successful Demos and Proof of Concepts
Writing Technical Proposals and RFP Responses
Tools and Technologies for Presales
Presales Training and Onboarding Programs
Content Creation and Management for Pre Sales Teams
Onboarding and Training New Customers
Ongoing Technical Support and Relationship Management
Upselling and Cross-Selling Technical Solutions
Key Performance Indicators (KPIs) for Presales
Definition and Importance of sales
Differences between Sales and Presales
Sales Processes and Methodologies
Understanding the Sales Funnel and Pipeline Management
Prospecting and Lead Generation Techniques
Sales Forecasting and Planning
Introduction to CRM Systems
Managing Customer Data and Interactions
CRM Strategies for Sales Effectiveness
Strategies for Effective Negotiation
Overcoming Objections
Closing Strategies and Techniques
Tools and Technologies for Sales Enablement
Sales Training and Onboarding Programs
Content Creation and Management for Sales Teams
Onboarding and Training New Customers
Ongoing Customer Support and Relationship Management
Upselling and Cross-Selling Strategies
Key Performance Indicators (KPIs)
Regular Performance Reviews and Feedback
Understanding Contracts and Legal Terms
Ethical Selling Practices
Compliance and Regulatory Requirements
Emotional Intelligence in Sales
Introduction to Business Analysis
Definition and Role of a Business Analyst
Importance of business analysis in organizations
Stakeholder analysis and engagement
Business analysis governance
Planning and monitoring business analysis activities
Requirements management and communication
Techniques for eliciting requirements (interviews, workshops, surveys, etc.)
Collaboration and communication techniques
Documentation and validation of requirements
Traceability and maintenance of requirements
Prioritization and approval of requirements
Managing changes to requirements
Business needs assessment
SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
Business case development
Feasibility studies
Specifying and modeling requirements
Verifying and validating requirements
Solution evaluation and selection
Requirements architecture
Assessing solution performance
Identifying opportunities for improvement
Supporting the implementation of changes
Process mapping and modeling techniques (BPMN, flowcharts, etc.)
Analyzing and improving business processes
Value stream mapping
Software tools (e.g., JIRA, Trello, Microsoft Visio, etc.)
Techniques such as SWOT, PESTLE, MOST, and Root Cause Analysis
Agile and Scrum methodologies
Communication and negotiation skills
Critical thinking and problem-solving
Leadership and teamwork
Conflict resolution
Introduction to Project Management and Importance of PM
Project Management Framework and Standards (PMBOK, PRINCE2)
Project Life Cycle (Initiation, Planning, Execution, Monitoring and Controlling, Closing)
Role and Responsibilities of a Project Manager
Skills and Competencies Required for Project Managers
Developing Project Charters
Identifying Project Stakeholders
Defining Project Objectives and Scope
Feasibility Studies and Business Case Development
Project Scope Management
Work Breakdown Structure (WBS)
Project Schedule Management (Gantt Charts, Network Diagrams)
Resource Management and Allocation
Budgeting and Cost Management
Quality Management Planning
Communication Planning
Procurement Planning
Understanding Change Management in Projects
Change Control Processes and Tools
Identifying and Analyzing Risks
Risk Response Planning (Mitigation, Avoidance, Transfer, Acceptance)
Risk Monitoring and Control
Directing and Managing Project Work
Managing Project Teams and Stakeholder Engagement
Implementing Quality Assurance Processes
Managing Project Communications
Procuring Resources and Services
Monitoring Project Performance (KPIs, Metrics)
Earned Value Management (EVM)
Managing Project Changes and Revisions
Ensuring Quality Control
Handling Issues and Conflicts
Closing Project Phases or Contracts
Deliverable Handover
Conducting Post-Project Reviews (Lessons Learned)
Documenting Project Closure
Introduction to Agile Project Management
Differences between Agile and Traditional Project Management
Agile Project Life Cycle
Agile Roles and Responsibilities (Scrum Master, Product Owner, Development Team)
Understanding the Agile Manifesto
The Twelve Principles of Agile Software Development
Applying Agile Values and Principles in Projects
Benefits and Challenges of Agile
Scrum Framework (Roles, Events, Artifacts)
Scrum Framework (Roles, Events, Artifacts)
Kanban Methodology (Principles, Practices)
Lean Project Management
Extreme Programming (XP)
Scaling Agile (SAFe, LeSS)
Project Management Software (Google Work Space)
Agile Tools (JIRA, Confluence)
Collaboration Tools (Microsoft Teams)
Risk Management Tools
Reporting and Dashboard Tools
Introduction to Business Analysis
Definition and Role of a Business Analyst
Importance of business analysis in organizations
Stakeholder analysis and engagement
Business analysis governance
Planning and monitoring business analysis activities
Requirements management and communication
Techniques for eliciting requirements (interviews, workshops, surveys, etc.)
Collaboration and communication techniques
Documentation and validation of requirements
Traceability and maintenance of requirements
Prioritization and approval of requirements
Managing changes to requirements
Business needs assessment
SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
Business case development
Feasibility studies
Specifying and modeling requirements
Verifying and validating requirements
Solution evaluation and selection
Requirements architecture
Assessing solution performance
Identifying opportunities for improvement
Supporting the implementation of changes
Process mapping and modeling techniques (BPMN, flowcharts, etc.)
Analyzing and improving business processes
Value stream mapping
Software tools (e.g., JIRA, Trello, Microsoft Visio, etc.)
Techniques such as SWOT, PESTLE, MOST, and Root Cause Analysis
Agile and Scrum methodologies
Communication and negotiation skills
Critical thinking and problem-solving
Leadership and teamwork
Conflict resolution
The Presales Lifecycle
Key Pre Sales Activities
Technical vs. Non-Technical Presales
In-depth Product Knowledge
Industry-Specific Insights
Competitive Analysis and Market Trends
Effective Communication Techniques
Building and Delivering Engaging Presentations
Storytelling in Presales
Understanding Customer Needs and Pain Points
Solution Mapping and Value Proposition
Building Trusted Advisor Relationships
Technical Environment Setup
Conducting Successful Demos and Proof of Concepts
Writing Technical Proposals and RFP Responses
Tools and Technologies for Presales
Presales Training and Onboarding Programs
Content Creation and Management for Pre Sales Teams
Onboarding and Training New Customers
Ongoing Technical Support and Relationship Management
Upselling and Cross-Selling Technical Solutions
Key Performance Indicators (KPIs) for Presales
Definition and Importance of sales
Differences between Sales and Presales
Sales Processes and Methodologies
Understanding the Sales Funnel and Pipeline Management
Prospecting and Lead Generation Techniques
Sales Forecasting and Planning
Introduction to CRM Systems
Managing Customer Data and Interactions
CRM Strategies for Sales Effectiveness
Strategies for Effective Negotiation
Overcoming Objections
Closing Strategies and Techniques
Tools and Technologies for Sales Enablement
Sales Training and Onboarding Programs
Content Creation and Management for Sales Teams
Onboarding and Training New Customers
Ongoing Customer Support and Relationship Management
Upselling and Cross-Selling Strategies
Key Performance Indicators (KPIs)
Regular Performance Reviews and Feedback
Understanding Contracts and Legal Terms
Ethical Selling Practices
Compliance and Regulatory Requirements
Emotional Intelligence in Sales
The Presales Lifecycle
Key Pre Sales Activities
Technical vs. Non-Technical Presales
In-depth Product Knowledge
Industry-Specific Insights
Competitive Analysis and Market Trends
Effective Communication Techniques
Building and Delivering Engaging Presentations
Storytelling in Presales
Understanding Customer Needs and Pain Points
Solution Mapping and Value Proposition
Building Trusted Advisor Relationships
Technical Environment Setup
Conducting Successful Demos and Proof of Concepts
Writing Technical Proposals and RFP Responses
Tools and Technologies for Presales
Presales Training and Onboarding Programs
Content Creation and Management for Pre Sales Teams
Onboarding and Training New Customers
Ongoing Technical Support and Relationship Management
Upselling and Cross-Selling Technical Solutions
Key Performance Indicators (KPIs) for Presales
Introduction to Project Management and Importance of PM
Project Management Framework and Standards (PMBOK, PRINCE2)
Project Life Cycle (Initiation, Planning, Execution, Monitoring and Controlling, Closing)
Role and Responsibilities of a Project Manager
Skills and Competencies Required for Project Managers
Developing Project Charters
Identifying Project Stakeholders
Defining Project Objectives and Scope
Feasibility Studies and Business Case Development
Project Scope Management
Work Breakdown Structure (WBS)
Project Schedule Management (Gantt Charts, Network Diagrams)
Resource Management and Allocation
Budgeting and Cost Management
Quality Management Planning
Communication Planning
Procurement Planning
Understanding Change Management in Projects
Change Control Processes and Tools
Identifying and Analyzing Risks
Risk Response Planning (Mitigation, Avoidance, Transfer, Acceptance)
Risk Monitoring and Control
Directing and Managing Project Work
Managing Project Teams and Stakeholder Engagement
Implementing Quality Assurance Processes
Managing Project Communications
Procuring Resources and Services
Monitoring Project Performance (KPIs, Metrics)
Earned Value Management (EVM)
Managing Project Changes and Revisions
Ensuring Quality Control
Handling Issues and Conflicts
Closing Project Phases or Contracts
Deliverable Handover
Conducting Post-Project Reviews (Lessons Learned)
Documenting Project Closure
Introduction to Agile Project Management
Differences between Agile and Traditional Project Management
Agile Project Life Cycle
Agile Roles and Responsibilities (Scrum Master, Product Owner, Development Team)
Understanding the Agile Manifesto
The Twelve Principles of Agile Software Development
Applying Agile Values and Principles in Projects
Benefits and Challenges of Agile
Scrum Framework (Roles, Events, Artifacts)
Scrum Framework (Roles, Events, Artifacts)
Kanban Methodology (Principles, Practices)
Lean Project Management
Extreme Programming (XP)
Scaling Agile (SAFe, LeSS)
Project Management Software (Google Work Space)
Agile Tools (JIRA, Confluence)
Collaboration Tools (Microsoft Teams)
Risk Management Tools
Reporting and Dashboard Tools
Introduction to Business Analysis
Definition and Role of a Business Analyst
Importance of business analysis in organizations
Stakeholder analysis and engagement
Business analysis governance
Planning and monitoring business analysis activities
Requirements management and communication
Techniques for eliciting requirements (interviews, workshops, surveys, etc.)
Collaboration and communication techniques
Documentation and validation of requirements
Traceability and maintenance of requirements
Prioritization and approval of requirements
Managing changes to requirements
Business needs assessment
SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
Business case development
Feasibility studies
Specifying and modeling requirements
Verifying and validating requirements
Solution evaluation and selection
Requirements architecture
Assessing solution performance
Identifying opportunities for improvement
Supporting the implementation of changes
Process mapping and modeling techniques (BPMN, flowcharts, etc.)
Analyzing and improving business processes
Value stream mapping
Software tools (e.g., JIRA, Trello, Microsoft Visio, etc.)
Techniques such as SWOT, PESTLE, MOST, and Root Cause Analysis
Agile and Scrum methodologies
Communication and negotiation skills
Critical thinking and problem-solving
Leadership and teamwork
Conflict resolution
The Presales Lifecycle
Key Pre Sales Activities
Technical vs. Non-Technical Presales
In-depth Product Knowledge
Industry-Specific Insights
Competitive Analysis and Market Trends
Effective Communication Techniques
Building and Delivering Engaging Presentations
Storytelling in Presales
Understanding Customer Needs and Pain Points
Solution Mapping and Value Proposition
Building Trusted Advisor Relationships
Technical Environment Setup
Conducting Successful Demos and Proof of Concepts
Writing Technical Proposals and RFP Responses
Tools and Technologies for Presales
Presales Training and Onboarding Programs
Content Creation and Management for Pre Sales Teams
Onboarding and Training New Customers
Ongoing Technical Support and Relationship Management
Upselling and Cross-Selling Technical Solutions
Key Performance Indicators (KPIs) for Presales
Definition and Importance of sales
Differences between Sales and Presales
Sales Processes and Methodologies
Understanding the Sales Funnel and Pipeline Management
Prospecting and Lead Generation Techniques
Sales Forecasting and Planning
Introduction to CRM Systems
Managing Customer Data and Interactions
CRM Strategies for Sales Effectiveness
Strategies for Effective Negotiation
Overcoming Objections
Closing Strategies and Techniques
Tools and Technologies for Sales Enablement
Sales Training and Onboarding Programs
Content Creation and Management for Sales Teams
Onboarding and Training New Customers
Ongoing Customer Support and Relationship Management
Upselling and Cross-Selling Strategies
Key Performance Indicators (KPIs)
Regular Performance Reviews and Feedback
Understanding Contracts and Legal Terms
Ethical Selling Practices
Compliance and Regulatory Requirements
Emotional Intelligence in Sales
Definition and Importance of sales
Differences between Sales and Presales
Sales Processes and Methodologies
Understanding the Sales Funnel and Pipeline Management
Prospecting and Lead Generation Techniques
Sales Forecasting and Planning
Introduction to CRM Systems
Managing Customer Data and Interactions
CRM Strategies for Sales Effectiveness
Strategies for Effective Negotiation
Overcoming Objections
Closing Strategies and Techniques
Tools and Technologies for Sales Enablement
Sales Training and Onboarding Programs
Content Creation and Management for Sales Teams
Onboarding and Training New Customers
Ongoing Customer Support and Relationship Management
Upselling and Cross-Selling Strategies
Key Performance Indicators (KPIs)
Regular Performance Reviews and Feedback
Understanding Contracts and Legal Terms
Ethical Selling Practices
Compliance and Regulatory Requirements
Emotional Intelligence in Sales
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